At BLITS Global Technologies Pvt Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our broadband and WiFi services, visit our website, or interact with our customer support. By using our services, you agree to the terms outlined below.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services.
- Personal Information:
- Name
- Contact details (email address, phone number)
- Billing information (payment details, billing address)
- Usage data (IP addresses, service usage logs)
- Non-Personal Information:
- Device information (browser type, operating system)
- Cookies and usage data (tracking on our website for improving user experience)
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide and maintain our broadband and WiFi services.
- To process payments and manage billing information.
- To send updates, service-related information, or promotional material.
- To improve and optimize our services, ensuring a smooth user experience.
- To detect and prevent fraudulent activities and security risks.
3. How We Share Your Information
We may share your information with:
- Third-Party Service Providers: We may work with third-party companies to support our services (e.g., payment processors, customer support tools). These companies have access to your personal data only as needed to perform their functions.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., courts, law enforcement agencies).
4. Security of Your Information
We take the security of your personal data seriously and use industry-standard measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
As a user, you have the following rights regarding your personal data:
- Access: You can request a copy of the personal information we hold about you.
- Rectification: You can ask us to correct inaccurate or incomplete data.
- Erasure: You can request that we delete your personal data, subject to certain legal conditions.
- Objection: You can object to the processing of your data in certain situations.
- Data Portability: You can request that your personal data be transferred to another provider.
To exercise any of these rights, please contact us at broadband@blitsgoa.com.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to track user activity on our website and improve our services. You can set your browser to refuse cookies, but this may affect the functionality of certain features on our site.
7. Third-Party Links
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of such external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or through our website. Please review this Privacy Policy periodically to stay informed about how we are protecting your data.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
BLITS Global Technologies Pvt Ltd
BLITS HQ, Ground Floor, Lakshadeep Apartments, Near Damodar Temple, Vasco da Gama, Goa – 403802
Phone: +91-9423811211
Email: broadband@blitsgoa.com