Welcome to BLITS Global Technologies Pvt Ltd. By using our broadband and WiFi services, you agree to comply with and be bound by the following Terms and Conditions. Please read these carefully before using our services. If you do not agree with these terms, you should not use our services.
1. Introduction
These Terms and Conditions govern your use of our broadband and WiFi services provided by BLITS Global Technologies Pvt Ltd (“we,” “our,” or “us”). By subscribing to our services, you agree to the terms laid out in this document.
2. Service Description
We provide broadband internet and WiFi services for residential, commercial, and hospitality sectors. Our services are delivered through various plans, including unlimited and capped data plans, with varying speeds, service levels, and coverage areas.
3. User Obligations
By using our services, you agree to:
- Provide accurate, up-to-date information during the registration process.
- Keep your account details secure and confidential.
- Use our services in compliance with applicable laws and regulations.
- Not engage in any activity that disrupts or negatively impacts the network, other users, or our service infrastructure.
- Not use the service for illegal activities, such as distributing harmful content, hacking, or spamming.
4. Fair Usage Policy
Our broadband and WiFi services may be subject to a Fair Usage Policy (FUP) to ensure that all customers receive an optimal experience. If your data usage exceeds the defined FUP limit, we may reduce your internet speed to ensure fair access for all users. Specific limits will be detailed in your plan.
5. Billing and Payments
- Billing Cycle: You will be billed based on your selected plan, either on a monthly, quarterly, or annual basis.
- Payments: Payments must be made on or before the due date stated in your invoice. Failure to pay may result in suspension or termination of your service.
- Late Payments: Late payments may incur a fee, and service suspension will not absolve you from paying any outstanding amounts.
6. Service Availability
We strive to provide continuous and reliable internet service. However, we do not guarantee that our services will be available at all times due to factors beyond our control (e.g., maintenance, outages, or technical failures). We will work to restore service as quickly as possible in the event of disruptions.
7. Termination and Suspension of Services
We reserve the right to suspend or terminate your service if:
- You breach any terms outlined in this agreement.
- You fail to make timely payments for the service.
- You engage in any unlawful or prohibited activities using our services.
If you wish to terminate the service, you must provide us with at least [X days] notice before your next billing cycle to avoid further charges.
8. Intellectual Property Rights
All content, trademarks, and logos displayed on our website or in connection with our services are owned by or licensed to BLITS Global Technologies Pvt Ltd. You may not use any content, logos, or trademarks without prior written permission from us.
9. Limitation of Liability
To the maximum extent permitted by law, BLITS Global Technologies Pvt Ltd will not be liable for any indirect, incidental, or consequential damages arising from:
- Loss of data, revenue, or profits due to service interruptions or delays.
- Unauthorized access to your data or breaches caused by third parties.
- Losses or damages incurred as a result of using or relying on our services.
10. Governing Law
These Terms and Conditions shall be governed and construed in accordance with the laws of India. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts located in Goa, India.
11. Amendments
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective upon posting to our website. It is your responsibility to review these terms regularly to stay informed of any updates.
12. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
BLITS Global Technologies Pvt Ltd
BLITS HQ, Ground Floor, Lakshadeep Apartments, Near Damodar Temple, Vasco da Gama, Goa – 403802
Phone: +91-9423811211
Email: broadband@blitsgoa.com